Services
Pre-Sales
Free material testing & sample packaging video
Custom layout design based on factory space, production flow and productivity requirement (CAD + 3D)
Remote/On-site survey for large clients or complex projects
Installation & Training
Equipment installation & commissioning
Operation and Maintenance Training (Including equipment start-up, shutdown, parameter settings, product formula switching operation, cleaning, lubrication, replacement of vulnerable parts, etc…)
Recipe pre-set for your products
After-Sales Support
7×24 hours remote technical support (call/WhatsApp/video)
12 months warranty
Vulnerable Parts List (Including Model, brand, and replacement cycle) Spare Parts Inventory Recommendations (A list of key spare parts that customers are advised to keep on hand, e.g. sealing jaws, sealing knifes, heating elements, sensors, pushers, etc.)